How to get your business on the right track with integration dynamics
Posted On August 8, 2021
What’s a good integration practice for your company?
Let’s take a look at the basics.
The most obvious and important thing you can do for integration is to think about the business as a whole and the business’s integration dynamics.
The integration dynamics are the business process and the flow of people and products that goes into it.
The business processes and flows of people, products and events are not just a side effect of your company’s integration.
They’re what make it your business.
Let’s take an example of a logistics business.
When a customer is buying a car, you are the one that has to get the customer’s car and deliver it to the customer.
The car must be delivered to the car dealer.
The customer needs the car for a specific trip and then he has to pay the dealer for the car.
So you need to get in the car business and get the car into the dealer’s shop, to get all the paperwork and get all these people together to get it into the dealership’s shop and into the delivery line.
It’s not just the logistics, it’s the entire process.
Integration of the entire company is critical.
The second thing you need is the business processes.
The logistics business is about people, processes and interactions.
So when a customer walks into your business and orders a car from a dealer, you need the car to arrive and be delivered.
You need to have all the people and everything to get that car.
The whole logistics process is a business process.
The process is the flow, the people, the processes, the interactions.
If your integration is good, it makes it easier to build and grow.
The third thing is the integration dynamics of your business: how people interact with your products, how people respond to your products and how you deliver the products and services.
Integration is about the people.
If you have good integration, you have great customer satisfaction.
If the customer is dissatisfied, they’re not happy.
You can reduce the friction and have the customer be more satisfied with the product and service.
Integration is not just about how people do business.
It is about how they interact with each other.
It involves the whole people.
And that includes your people.
How they interact in the process of the integration is the whole integration.
Let me give you a couple of examples.
Let’s say you have a logistics company that does some logistics and transportation.
A customer wants to bring a box of shoes to a store.
He walks into the store, he sees the shoes in the shoe box and wants to buy them.
You have to get them in the shoes box and then the customer has to fill the box with the shoes.
It might take 20 minutes.
You then have to make the box available for pickup.
The box is now in the warehouse and it’s on the shelf for pickup, the customer can pick it up, take it out of the box, take out the box.
The store has the shoes on the shelves and the shoes are there.
If a customer was dissatisfied with the service, he would walk out of there, leave the store and walk back into the same store.
The experience of the customer who is unhappy is not the same as the customer that is satisfied.
Integration has to be right and the integration has to work well.
The integration dynamic is one that makes it easy to build great integration.
But if the integration dynamic doesn’t work, the business has to move on.
There are lots of other integration dynamics that you can have.
Integrations are often difficult to integrate with.
In order to be successful, your integration needs to be very good.
You don’t want to have a bad integration dynamic.
That would be the end of the line.
The best integration practices are not hard and fast.
The best integration is going to depend on the business, the company culture, the type of integration, the process and what you’re trying to achieve.
Integrating is a whole-of-business process.
It can be the logistics business, it can be your own team, it could be a customer service team, and it could even be a third-party team that you hire.
Let me give a few examples of integration that worked well.
Let us start with an integration that didn’t work.
Let us start by talking about a company that is trying to get a new car.
A car dealership wants to get their customers’ cars out of storage.
They are trying to put their customers cars in storage, they are looking for a way to get cars out and in.
So they have a new, high-volume, high cost, high maintenance, high turnover car dealership.
They want to get as many cars out in the marketplace as possible, so that they can keep all their customers happy.
So what they need is a new dealership, a new service, a different approach to the process, a process that makes more sense.
They have a consultant, a sales manager and